| Can I track my order? |
12/10/2012 by
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| Yes. You will receive an email with shipping notification as soon as a tracking number is issued. |
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| Do I need to pay for customs and duties? |
12/10/2012 by
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| All orders shipped outside of the United States may be subject to taxes, duties or other fees by the customs department of your country. |
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| Do you charge sales tax? |
12/10/2012 by
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| All orders delivered to Illinois addresses are subject to the Cook County sales tax, currently at 9.5%. |
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| Do you offer wholesale or bulk discounts? |
12/10/2012 by
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| Yes, both wholesale and quantity discount pricing is available. Please contact us for details. |
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| Do you ship to my country? |
12/10/2012 by
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| We offer free shipping to the Contiguous United States. We do offer shipping to Canada, Alaska, and Hawaii ... |
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| How Do I Get A Coupon? |
12/10/2012 by
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| Like us on Facebook, Follow Us on Twitter or become a customer to ... |
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| How do I place an order? |
12/10/2012 by
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| Choose the item(s) you would like to purchase and add them to your shopping cart. |
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| How do I use a coupon? |
12/10/2012 by
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| Enter your coupon code in the "Apply Coupon" box and click the "Go!" button |
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| How much does shipping cost? |
12/10/2012 by
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| We offer free shipping to the Contiguous United States. We do offer shipping to Canada, Alaska, and Hawaii - however ... |
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| What is your return policy? |
12/10/2012 by
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| All of our rugs are covered by our "You'll Love Our Rugs" 100% Satisfaction Guarantee! You can return your unused item(s) for exchange, store credit or refund within 30 days of receipt of your order, no questions asked, and we'll even pay for return |
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| What payment methods do you accept? |
12/10/2012 by
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| We accept Visa, MasterCard, American Express & Discover |
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| When is my order shipped? |
12/10/2012 by
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| Orders received before 9:00 AM EST will usually ship within 1-2 days, provided the product ordered is in stock ... |
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| When will I receive my order? |
12/10/2012 by
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| Shipments usually arrive between 1-4 days depending on your location. You will receive a notification of shipment which will allow you to track your shipment along with the estimted time of arrival ... |
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